Contact
Talk to a person
WhatsApp is the fast way. Email is the written way.
We answer every day, quickest between 9am and 10pm Lagos time.
Talk to us
WhatsApp FastestOrders, refunds, anything urgentMinutes in the day, longer late at night and on SundaysMessage us on WhatsApp
EmailInvoices, attachments, a written recordUsually a few hours rather than minutessupport@nitro.ng
Have these ready
Your order ID
If it is about an order
Your account email
So we can find you
What you expected
And what happened instead
A screenshot
If something looked wrong
Before you message
Four things come up constantly. If yours is one of them, this is faster than waiting.
Some services start in minutes, others queue at the provider. Give it a couple of hours first. If it is still pending after that, message us with the order ID and we will chase it or cancel it and return the value to your wallet.
Based inLagos, Nigeria
CompanyThe Nitro NGRC 9514845
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